When a truck or trailer breaks down, the meter starts running. The load is late, the driver is stuck, and a tow to a shop can cost more than the repair. Red Rover Service sends a mobile technician to the truck instead. We repair commercial trucks and trailers on the shoulder, in a parking lot, at a customer’s dock or in your yard, around Charlotte, Monroe and the surrounding area.
Our Hours
Monday through Thursday: 8 AM to 6 PM ET
Friday: 8 AM to 5:30 PM ET
We’re closed outside those hours. Call 704-317-6161 during business hours and our team will take your call. Call as early as you can. The sooner we hear from you, the better our chance of getting a tech to you the same day.
Breakdowns We Fix at the Roadside
We work on commercial vehicles only, with gas or diesel engines, from box trucks to tractors and trailers. If a problem can’t be fixed safely where the truck sits, we’ll tell you straight.
What It Costs
Call for pricing (704) 317-6161. You pay our hourly labor rate plus parts, shop supplies and taxes, and we’ll go over the price before we start.
What to Tell Us
- Where you are. On an interstate, give the highway, direction of travel, and the nearest exit number or mile marker. On a local road, give the nearest cross street or business. At a yard or dock, give the street address and any gate instructions.
- What you’re driving. Truck or trailer type, make and model, and whether you’re loaded.
- What happened. Symptoms, warning lights, fault codes, and anything you heard or saw before it quit. For a tire, give the position and the size from the sidewall.
- How to reach the driver. A cell number for whoever is with the truck.
While you wait, get as far off the road as you safely can, turn on your hazard lights and set out your warning triangles.
Areas We Cover
We’re based at 4000-D Sardis Church Rd in Monroe, NC. We cover Monroe and Union County, Charlotte, and nearby towns including Indian Trail, Matthews, Pineville and Concord. See all of our service areas. We also cover mobile truck repair in Rock Hill, SC. Breaking down on the highway? See our US-74, Monroe Expressway and I-485 truck repair page.
Roadside Repair FAQ
What are your roadside hours?
Monday through Thursday, 8 AM to 6 PM, and Friday, 8 AM to 5:30 PM ET. We’re closed outside those hours, so please call during business hours.
How soon can you get to my truck?
It depends on where you are, what’s wrong and how many calls are ahead of you. We will give you an honest estimate when you call 704-317-6161. Calling early in the day gives us the best chance of reaching you the same day.
How much does a roadside call cost?
Call for pricing (704) 317-6161. Road calls are a $200 call-out plus a 2-hour minimum at $195/hr, plus parts, taxes and shop fees.
Do you work on cars or pickups?
No. We repair commercial trucks and trailers only.